Terms of Service

These Terms of Service govern your use of the Ortiqo website. Services provided to a client are also governed by the proposal, statement of work, order form, or other written agreement accepted for that engagement. If that agreement conflicts with these terms, the engagement-specific agreement will control for that engagement.

1. Services

Ortiqo provides the following professional services:

• Vulnerability assessment and penetration testing
• Secure application and software program design and development
• Compliance readiness checks and related preparation support

Compliance readiness work is not an independent audit, certification, attestation, or legal opinion. Any certification or formal audit must be completed by an appropriately qualified independent body where required.

2. Scope and authorization

The scope, deliverables, schedule, fees, access requirements, and assumptions for paid work will be documented separately. Security testing will only be performed against targets for which the client has provided appropriate authorization. The client is responsible for ensuring it has the right to authorize the agreed work.

3. Client responsibilities

Clients must provide accurate information, timely access, a suitable point of contact, and any approvals reasonably needed to perform the work. Clients remain responsible for their systems, backups, operational decisions, regulatory obligations, and the decision to implement any recommendation.

4. Confidentiality and data handling

Each party must protect confidential information received from the other and use it only for the agreed purpose. Additional confidentiality, retention, and secure handling requirements may be recorded in the engagement agreement or a separate non-disclosure agreement.

5. Intellectual property

Ownership and licensing of custom software, reports, documentation, pre-existing materials, and third-party components will be defined in the relevant engagement agreement. Unless agreed otherwise, each party retains ownership of intellectual property it owned before the engagement.

6. Fees and payment

Fees, taxes, invoicing milestones, payment dates, and expenses will be stated in the engagement agreement. Work may be paused if an undisputed invoice remains overdue, subject to the terms of that agreement.

7. Security limitations

No assessment, software system, or control can eliminate every security risk. Results reflect the agreed scope, information available, techniques used, and conditions at the time of the work. A readiness check does not guarantee that an auditor, regulator, customer, or certification body will reach a particular conclusion.

8. Liability

Any warranties, exclusions, indemnities, and limits of liability for professional services will be set out in the engagement agreement and are subject to applicable law. Nothing in these terms excludes liability that cannot lawfully be excluded.

9. Website use

You may not misuse this website, attempt unauthorized access, submit malicious or automated traffic, interfere with its operation, or use it in violation of applicable law. Links to third-party websites are provided for convenience, and Ortiqo is not responsible for their content or availability.

10. Governing law

Unless an engagement agreement states otherwise, these terms are governed by the laws of India. Courts in Mumbai, Maharashtra will have jurisdiction, subject to any mandatory rights under applicable law.

11. Updates

We may update these website terms when our services or legal requirements change. The date below identifies the current version.

12. Contact

Questions about these terms can be sent to legal@ortiqo.com.

Last updated: August 2026